Capturing payment
Checkout creates a payment authorisation first. Funds are captured when you fulfil items or manually use Capture Payment.
How payment authorisation works
Authorisation reserves customer funds without taking payment immediately. The authorised amount sets the maximum you can capture for that order.
If items are added after checkout, send an invoice for the difference or ask the customer to place a new order.
The 7-day capture window
Authorisations expire after 7 days. If not captured in time, funds are released and the order cannot be captured from that session.
Capture scenarios
Fulfil all items and capture the full authorised total in one action.
Fulfil selected items and capture only those item values while remaining funds stay pending.
Capture across several fulfilments until all authorised value is used.
Use Capture Payment before dispatching if required; order remains unfulfilled until shipment.
Reading the Paid section
The order Paid section tracks captured value, pending value, and total authorised amount.
| Field | Description |
|---|---|
| Total | Maximum capturable amount from the original authorisation. |
| Paid | Amount already captured from fulfilments or early capture actions. |
| Pending - not yet captured | Remaining authorised amount still available before expiry. |
| Tax owed | Tax values shown for accounting context. |